Person-centred care and Support
We make you feel safe and loved. We listen to you, talk with passion, we support you, we are friendly and play with you, maintain a clean and safe environment, we are compassionate and we will treat you with dignity and love to hear from you every moment. You will have care or treatment that is tailored to you and meets your needs and preferences.
Diversity
Standby Care Limited is committed to ensuring that our staff reflect the diverse customer base we are destined to serve. Inclusion is about appreciating and utilising the uniqueness, values, talents, beliefs, backgrounds, abilities, and all used to provide best services so that our colleagues and customers fulfil their individual potential.
Diversity is who we are in skills, values, background, working styles and our team is a representative of this diverse society. We are proud to serve customers from all walks of life. So, we want staff who reflect this great diversity. Standby care Limited encourages men and women of all ages and colour from different ethnic and religious backgrounds to apply for roles.
We carefully select our care & support staff basing solely upon their suitability for the post. It is important that they understand the needs of our customers and have passion, dedication, and the ability to deliver high-quality service. Standby Care Limited promotes anti-discriminatory practice throughout the recruitment process as we strive to become an employer of choice.
about Standby care
Our Core values make us different
Dignity and respect
We value each person as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits. We take what others have to say seriously.
We are honest about our point of view and what we can and cannot do. While you’re receiving care and treatment, you should have privacy when you need and want it., be treated as equals, and be given any support you need to help you remain independent and involved in your local community
Safety
Standby Care Limited staff will provide safe care/ treatment and avoid the risk of harm.
Our staff will follow assessed risks at places of work. Our staff will have the qualifications, competence, skills and experience to keep you safe.
Safeguarding from abuse
Standby Care Limited’s priority is to make sure its clients are guarded against any form of abuse (physical, psychological, financial, emotional). They must not suffer any form of abuse or improper treatment (e.g. neglect, degrading treatment, unnecessary or disproportionate restraint, and Inappropriate limits on your freedom) while receiving care.
Trust
Standby Care Limited is founded by law-abiding members of high morals and integrity committed to the values and work principles. We believe in effective communication, good time management, proactiveness, regular reflective meetings and above accountability. Standby Care will provide you with properly trained and vetted staff. We believe in fair and rapid responses to complaints and any form of enquiry.
